Terms and Conditions

Legal Policies of Compact Camping Concepts, LLC


We use industry-standard SSL-encryption to protect data transmissions. We use PayPal and a credit card processing service for making your online purchasing secure and easy. When you proceed with making your online purchase, you will be transferred to the payment gateway or PayPal site where your transaction will be processed. PayPal offers multiple ways to pay. You don't need a PayPal account to purchase if you want to do a one time purchase through PayPal. If you plan to use it on some frequency, it’s quick and free to setup an account.  Our payment gateway will accept most credit cards.

Privacy and Use of Personal Information: We collect personal information in order to supply you with the products or services you request, process payment, communicate with you and comply with any requirements of law. We do not sell or share personal information with third parties for commercial purposes. We may disclose personal information to our staff and to third parties involved in the completion of your transaction, the delivery of your order, and the analysis and support of your use of the Sites.

For California Residents, you may opt out here.

We may disclose your first name and your state when including project information / photos that you have submitted on the web-site or to our blog.  Sending photos to us is a legal release by you to using the image in our marketing or on our websites and forum.

We may disclose personal information if necessary to protect our legal rights, if the information relates to actual or threatened harmful conduct, or we have good faith belief that such action is necessary to (1) conform to the requirements of law or comply with governmental orders, court orders, or legal process served on us or (2) to protect and defend our property or other rights, the users of the Sites or the public.

We use personal information to send email for order confirmations and email order updates to you after you have submitted an order. Email may be used from time to time to share marketing and promotional information. If at any time you would like to stop future delivery of promotional email, please contact us.


For your convenience, our website includes links to websites maintained by others. We do not, in any respect, control or operate the products, services or information offered or provided on these other websites. The links and materials provided on our website are to be used for information purposes only. We take no responsibility for the content of these links.

Updates: We reserve the right, at our discretion, to revise this information at any time and for any reason.


You must not misuse this Website. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offense and [Your Online Store URL] will report any such breach to the relevant law enforcement authorities and disclose your identity to them.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.

Intellectual Property, Software and Content:

The intellectual property rights in all software and content (including photographic images) made available to you on or through this Website remains the property of Compact Camping Concepts, LLC or its licensor's and are protected by copyright laws and treaties around the world. All such rights are reserved by Compact Camping Concepts, LLC and its licensor's. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.

Terms of Sale:

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

Dispatch times may vary according to availability and subject to any delays resulting from postal delays or forces out of our control for which we will not be responsible. We reserve the right to fully refund a purchase due to unavailability and delays.

Canceling an order may result in a 4 to 5% credit card fee charge.  

In order to contract with Compact Camping Concepts, LLC, you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. Compact Camping Concepts, LLC retains the right to refuse any request made by you. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. This will usually be Compact Camping Concepts, LLC. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods.  All prices advertised are subject to changes.

(a) Our Contract

When you place an order, you will receive an acknowledgment e-mail confirming receipt of your order: this email will only be an acknowledgment and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.

(b) Pricing and Availability

Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or canceling it. If we are unable to contact you we will treat the order as canceled. If you cancel and you have already paid for the goods, you will receive a refund less 20% restocking fee.

Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the 'Total Cost'.

(c) Returns and Exchanges:

We expect you’ll be very happy with your purchase. 

  • Shipping and handling charges are non-refundable.
  • Custom Built items, a special order to your specifications are non-refundable
  • Return shipping charges are the buyer's responsibility. We recommend insuring returns for full value as it is the responsibility of the customer to ensure safe delivery to Compact Camping Concepts.
  • We do not accept C.O.D. returns.
  • Returned merchandise will be inspected before issuing a refund or exchange.
  • A refund will be processed (less original shipping and handling costs) to your PayPal account or credit card 7 to 14 days after we receive the returned product.
  • We charge a re-stocking fee of 20% on returns. In the case of discounted or shipping specials, the actual cost of shipping will be charged.

Some of our items are stock parts that are returnable per the specifications above.

Other items are built to order or special ordered per customer requirements, these parts are not returnable. You will see built-to-order or special orders per customer requirements in the product description of these. If you are unsure or have any questions about products and your needs, please “Contact Us”.

In the case you wish to return a stock part for exchange or refund, returns must be pre-approved and are accepted within 15 days of the payment date. Returned items must be in original packaging and unused. Once an item has been used it can not be returned or refunded.

For product exchanges, item(s) must be returned unused and in re-sale condition (as outlined above). A written explanation of the exchange with your contact info, including an original purchase receipt must accompany the product. Any additional expenses and/or shipping charges will be the responsibility of the buyer.

(d) Payment

Upon receiving your order we carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. Your card will be debited upon authorization being received. The monies received upon the debiting of your card shall be treated as a deposit against the value of the goods you wish to purchase. Once the goods have been dispatched and you have been sent a confirmation email the monies paid as a deposit shall be used as consideration for the value of goods you have purchased as listed in the confirmation email.

(e) Disclaimer of Liability:

The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law Compact Camping Concepts, LLC, and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect Compact Camping Concepts, LLC, liability for death or personal injury arising from its negligence, fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.

Notwithstanding anything written herein to the contrary, the Buyer and Compact Camping Concepts, LLC acknowledge and agree that Compact Camping Concepts, LLC will not be liable for any losses or damages, whether indirect, incidental, special or consequential, in profits, goods or services, irrespective of whether or not the Buyer has been advised or otherwise might have anticipated the possibility of such loss or damage.  Directions, information and outlines are provided for all of our DIY products.  If misused, modified, or otherwise used in a way to be against our recommendations, instructions and information, the Company shall be held without liability.  

(f) Indemnity:

You agree to indemnify, defend and hold harmless Compact Camping Concepts, LLC,, its owner, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website, DIY Products or your breach of the Terms of Service.

(g) Linking to this Website:

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice.

(h) Disclaimer as to ownership of trade marks, images of personalities and third party copyright:

Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with Compact Camping Concepts, LLC, and you should not rely on the existence of such a connection or affiliation. Any trade marks/names featured on this Website are owned by the respective trade mark owners. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to Compact Camping Concepts, LLC,.

(i) Variation:

Compact Camping Concepts, LLC,  shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.

(j) Invalidity:

If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.


We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments.


If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

Entire Agreement:

The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and Compact Camping Concepts, LLC,. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by the Owner of Compact Camping Concepts, LLC,.

Refer to this link for Compact Camping Concepts, LLC Return Policy.  You may access all of our Legal Documents Menu relating to your purchase at the bottom of every page .

Refer to this link for Compact Camping Concepts, LLC Shipping Policy.


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